Water Education & Conservation Specialist
Company/Organization: City of Buckeye
Location: Buckeye, AZ
Posted: Friday, April 23, 2021
SALARY: $24.48 - $34.28 Hourly
$1,958.40 - $2,742.40 Biweekly
$4,243.20 - $5,941.87 Monthly
$50,918.40 - $71,302.40 Annually
DEPARTMENT: Water Resources
DIVISION: Water Resources - Administration
OPENING DATE: 04/19/21
CLOSING DATE: Continuous
Under general supervision performs professional level work investigating, evaluating, monitoring,
inspecting, testing and resolving customer complaints relating to excessive water consumption
and utility billing concerns. Reports conditions or activities regarding water meters, water quality,
meter defects, and meter malfunctions and takes appropriate actions to resolve issues.
Develops, implements and administers water conservation programs to ensure compliance with
State and Federal regulations.
PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed
by all employees in this classification, only a representative summary of the primary duties and
responsibilities. Incumbent(s) may not be required to perform all duties listed and may be
required to perform additional, position-specific duties.
- Responds to customer concerns regarding high water usage, water quality, water outage and water leaks by conducting on-site audits or evaluations and by providing written and/or verbal assistance
- Assists customers in locating water leaks. Answers questions and provides information to customers and the general public regarding water usage, water conservation, utility billing and recommends adjustments
- Receives and processes request for field investigations and meter functions
- Investigates water quality issues at individuals homes or businesses
- Responds to emergency calls, callouts, inquiries, and complaints
- Represents the City on water conservation issues to the public, users, customer groups,commercial and industrial users, the news media, water conservation groups, educational seminars, and to other interested and/or impacted groups
- May perform city facility audits and/or business or homeowner association audits
- Maintains and implements BMP programs that meet the requirements of the Arizona Department of Water Resources Modified Water Conservation Best Management Practices. Ensures programs and activities are implemented within city and state policies, procedures, and guidelines. Determines event and program implementation schedules and deadlines
- Communicates the goals and objectives of the city's conservation programs to the general public, local organizations, and other City employees.
- Responds to public inquiries and telephone requests from citizens for information on conservation and sustainable living programs and related resources
- May develop curriculum materials, work with teachers and school districts, coordinate speakers, assist in the production and distribution of public awareness materials, communicate with the media, and conduct surveys and other related program marketing strategies
- Works with the Communication division to determine appropriate marketing messaging
- Develops and maintains water use, conservation, and educational monitoring and performance records and water use information files and databases
- Establishes effective working relationships with customers, other departments, field personnel and contracted vendors; coordinates activities with other departments as needed
- Performs other duties as assigned or required
MINIMUM QUALIFICATIONS & POSITION REQUIREMENTS:
Education and Experience:
Associate's degree in water conservation/sustainability, environmental sciences, public
administration or related field and two years' experience in water field distribution and water
regulatory requirements OR a combination of education and experience which provides the
requisite knowledge, skills, and abilities for this job.
Necessary Knowledge, Skills and Abilities:
- Distribution system operation and maintenance
- Methods, procedures, objectives and standards of water conservation, especially in a desert environment
- Technical programs, research and trends in water conservation
- Research methodology, analysis and interpretation, and database development and maintenance
- Computerized work management systems
- Methods of public information and education, outreach and marketing
- Water metering equipment
- Following written and oral instruction
- Researching, analyzing and interpreting data and making recommendations
- Functional and situational reasoning
- Independent judgement and ability to work autonomously
- Basic mathematical skills
- Speak effectively in public
- Communicate clearly and concisely, both orally and in writing
- Work cooperatively with other departments, outside agencies, and the general public
- Operate a computer with skills in Microsoft Office products and other applicable software
- Ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
Special Requirements: Must possess a valid Arizona Driver’s License. Must be available to
work occasional evenings and weekends, and be on call.
Physical Demands / Work Environment:
- Standard office environment as well as in the field.
- May be exposed to loud noise, noxious odors, unsanitary conditions, chemicals, electricity, moving mechanical parts, varying weather conditions, and other related conditions and situations.
- Ability to occasionally perform lifting up to 25 pounds; move boxes of literature, audiovisual equipment, display boards, and set-up tables and chairs for meetings and events.
Reports To: Water Resources Director or designee
Supervision Exercised: None
FLSA Status: Non-Exempt